Refund & Order Policy

Our commitment

At BargainHub, we take great care in sourcing and packaging every order. All our products are genuine imported goods, carefully stored and dispatched in good condition. Your satisfaction is important to us and we stand behind the quality of everything we sell.

Why we cannot accept returns

Due to the nature of our products — which include food items, beverages, and health products — we are unable to accept returns once an order has been dispatched. This policy exists to protect the integrity and safety of all our products and to ensure every customer receives goods in their original, uncompromised condition.

When we will make it right

We will issue a full refund or replacement if:

• You received a damaged or leaking product
• You received the wrong item
• Your order was not delivered within the agreed timeframe

Please contact us within 24 hours of delivery with clear photos of the issue via WhatsApp:

Before you order

We encourage you to:

• Check product descriptions and expiry information carefully
• Confirm quantities before proceeding to checkout
• Ensure your delivery address is accurate and complete

Our team is happy to answer questions before you place your order — just reach out on WhatsApp and we'll respond promptly.

Contact us